Wireless Service Gateway

Hotel Automation Gateway (RCU) | Wireless Service Gateway India

Fox Domotics

Wireless Service Gateway – Smart Control Hub for Hotel Automation

Powering Intelligent Guest Rooms with Seamless Connectivity

The Wireless Service Gateway by Fox Domotics is a high-performance control unit designed for hotel automation. It enables smart communication between room devices and centralized systems, ensuring real-time control and efficient energy management.

Additionally, it acts as a core RCU (Room Control Unit), allowing seamless automation across multiple devices. As a result, hotel operations become more efficient and reliable.

Moreover, the gateway supports WiFi-based GRMS architecture, making it ideal for both new hotel projects and retrofit installations.

Wireless Service Gateway

Key Highlights

Wireless Service Gateway

Wireless Communication & Connectivity

The Wireless Service Gateway is designed for stable and scalable communication across hotel rooms:

  • Communication Type:
    Local WiFi per room + Hotel LAN integration
  • Protocol Support:
    MQTT Enabled + RS485 Integration

This ensures fast response time, reliable automation, and seamless system expansion.

Supported User Interfaces

The gateway connects with multiple smart interfaces used in hotel rooms:

  • WiFi DND / MUR Panel
  • WiFi Activation Panel
  • RFID Keycard Holder
  • WiFi Touch Switch Panels
  • Thermostat Control Panels

These interfaces allow guests to control their environment effortlessly.

Load & Device Control Integration

The Wireless Service Gateway can control and manage:

  • Curtain Motors
  • Blind Motors
  • Lighting Systems
  • HVAC / Thermostat
  • Service Gateway Devices
  • Voice Control Gateway

This enables complete room automation from a single controller.

Centralized Management System

The gateway is fully integrated with a Centralized Guest Room Management System, offering:

  • Active Room Monitoring
  • Real-Time Alerts & Notifications
  • Detailed Reports & Analytics
  • Fully Customizable Dashboard

This helps hotel staff improve operations and guest experience.

Integration Capabilities

  • Compatible with PMS (Property Management Systems)
  • Works with BMS (Building Management Systems)
  • Supports centralized hotel automation infrastructure
customer-service-call-system

Benefits for Hotels

Applications

  • Hotels & Resorts
  • Smart Service Apartments
  • Hospitals & Healthcare Rooms
  • Corporate Guest Facilities

Technical Specifications – Wireless Service Gateway

Parameter Specification
Product Name Wireless Service Gateway (RCU – Room Control Unit)
Brand Fox Domotics
Application Hotel GRMS / Smart Room Automation
Communication Type WiFi (per room) + LAN (Hotel Network)
Protocol Support MQTT, RS485
Control Type Centralized + Local Room Control
User Interface Support DND/MUR Panel, WiFi Touch Panels, RFID Keycard Holder, Thermostat
Load Control Devices Curtain Motor, Blind Motor, Lighting, HVAC, Voice Gateway
Input Voltage 110V – 240V AC
Operating Voltage Low Voltage Control System
Installation Type Concealed / Panel Mount
Connectivity Range Room-level WiFi Coverage
Integration Support PMS, BMS
Central Software Central Desk Software (Monitoring & Reports)
Monitoring Features Active Room Status, Alerts, Notifications
Automation Features Scene Control, Energy Saving Logic, Occupancy-Based Control
Security Encrypted Communication
Scalability Multi-room / Multi-floor scalable
Operating Temperature 0°C to 50°C
Humidity 5% – 90% Non-Condensing
Material Industrial Grade PCB + ABS Housing
Warranty 1 Year (Extendable)

Why Choose Fox Domotics Wireless Service Gateway?

Fox Domotics delivers industry-grade automation hardware designed for Indian hospitality conditions:

  • Reliable wireless performance
  • Easy integration with existing systems
  • Scalable for small to large hotels
  • Strong backend software support

FAQ's

What is a Wireless Service Gateway in hotels?

A Wireless Service Gateway is a smart controller (RCU) that connects and manages all devices in a hotel room, such as lighting, AC, curtains, and switches, enabling centralized automation.

It connects devices through WiFi and communicates with a central server using protocols like MQTT and RS485, allowing real-time control and monitoring.

It reduces wiring cost, improves energy efficiency, enables centralized monitoring, and enhances guest comfort with automation.

Yes, it is ideal for retrofit projects as it works on wireless communication and does not require major rewiring.

Yes, it supports integration with Property Management Systems (PMS) and Building Management Systems (BMS).

Yes, it automatically controls devices based on occupancy, helping hotels save up to 30–40% energy.

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